Responsible Gaming

Principles

Gambling is entertainment, not income. Play with funds you can afford to lose. Set limits before you start. 18+ only.

Player tools

• Deposit, stake, and loss limits: per day/week/month.
• Session length limits: reminders and enforced breaks.
• Reality checks: in-session prompts with time/amount summaries.
• Time-out (“cool-off”): ~24 hours to ~30 days.
• Self-exclusion: ≥ 6 months or longer; account access blocked.
• Limit increases: take effect after a cooling-off period (~24 hours or more).
  Set or request changes in Profile → Responsible Gaming or via live chat/email.

Signs of risk

Chasing losses, borrowing to gamble, hiding activity, missing work or study, gambling affecting health or relationships. Consider a time-out or self-exclusion and seek help.

External support

• Gambling Therapy: global online support.
• GamCare (UK): information and live chat.
• BeGambleAware (UK): advice and tools.
• Local helplines: use country health services for contacts.
  Links are provided for general support; availability varies by country.

Account actions

• Immediate time-out: request via in-site controls or support.
• Self-exclusion: submit a clear request; duration cannot be shortened once confirmed.
• Third-party blockers: consider device-level blocking software.

Payments and reality checks

Do not use credit intended for essentials. Keep separate budgets. Review statements regularly. If gambling impacts finances, stop and seek assistance.

Under-18 policy

We ban underage use. Parents and guardians should use device-level controls and monitoring tools.

Data handling

RG settings and exclusions are processed to protect players and meet legal duties. Some data must be retained to enforce exclusions.